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Box Office Information

Paramount Box Office
(845) 346 – 4195
17 South Street, Middletown, New York 10940

Click Here to Buy Tickets for All Movies & Performances.

Please call the box office if you have any questions.

Seating Chart

Box Office Hours

  • The Paramount Box Office: Monday – Friday, 1 PM to 4 PM. The ticket window and telephone lines are open!
  • Day of Live performance: Opened Half Hour before Show Time to final intermission
  • Day/Evening Movie: Opened Half Hour before Show Time

Payments Accepted

  • Cash
  • Personal check (with identification)
  • Credit Card – Visa, MasterCard and Discover
  • Paramount Theatre Gift Certificate

Fees

  • All live shows are subject to service fees. This includes tickets purchased in person, over the phone, or online
  • Service Fees are not applied to movies

Movie Ticket Prices

  • Regular Movies are $7 For Children under 12 & Seniors over 65
  • Regular Movies are $9 For Adults
  • All Movies before 4 PM at $7

Policies

  • All sales are final
  • No refunds
  • No exchanges
  • Tickets cannot be held without payment
  • Everyone must have a ticket – including infants
  • Please see our full theatre policy

Will Call

  • Will call tickets will only be released to the person whose name appears on the Will Call envelope or whose name was provided in the transaction
  • No person will be given tickets designated for another person without prior authorization
  • Proper photo identification is required (valid driver’s license or passport) in order to claim your tickets
  • Your order confirmation number and purchasing credit card may also be required, if applicable
  • Information regarding Will Call tickets will not be given out over the phone
  • Will call tickets can be picked up prior to show time or during regular box office hours

COVID-19 Guidelines

The Paramount has announced that due to the Delta variant and the recent increase in new Covid cases, all Live Show Audiences will be required to show evidence of their full vaccination against COVID-19 or provide proof of a negative COVID-19 test, and wear masks at all times while not eating and drinking. Guests must show proof of vaccination/negative test and government issued ID at their time of entry into the Theatre with their valid ticket. Anyone unable to show either of these items will not be admitted to this event.  Movie Audiences will be required wear masks at all times while not eating and drinking and social distance inside the auditorium. This policy will remain in effect until further notice and is subject to change based on CDC, State and Local guidelines.

By virtue of entering the Theatre, guests are acknowledging that all of the statements below are true the day they visit the Theatre. If any of the statements are NOT true, guest should not come to the Theatre and instead use the exchange and refund policy to re-schedule or refund their tickets.

  • – I have not tested positive for COVID-19 through a diagnostic test in the past ten (10) days.
  • – I am not and have not recently experienced (within the last 48 hours) any new or worsening symptoms of COVID-19.
  • – I have not had close contact or proximate contact with any person(s) confirmed with a diagnostic test or suspected based on symptoms, to have COVID-19 within the past ten (10) days.

For performances in January 2022 and beyond, we anticipate a review of policies in December, and may include a relaxation of certain provisions or an extension of this policy as the CDC, State, and Local Guidelines dictates.

“Fully vaccinated” means on the day of the performance date as shown on the valid ticket, a guest is:

  • at least 14 days after their second dose of an FDA or WHO approved two dose COVID-19 vaccine, or
  • at least 14 days after their single dose of an FDA or WHO approved single dose COVID-19 vaccine.

Proof of vaccination must come directly from the healthcare provider that performed the vaccination. Guests may display proof on a smartphone or present a physical copy. New York State residents, or anyone who received a COVID-19 vaccine in New York State, may present proof through the use of the Excelsior Pass (for more details, visit: epass.ny.gov) or any other CDC-approved digital app.

For guests who are not vaccinated, they must provide proof of one of the following instead of evidence of vaccination:

  • negative COVID-19 antigen test taken within 6 hours of the performance start time, or
  • negative COVID-19 PCR test taken within 72 hours of the performance start time.

Together with the proof of vaccination/negative COVID-19 Test, all guests 18 years or older must also present a government-issued photo ID such as a driver’s license or passport. Guests younger than 18 may use a government-issued photo ID or school photo ID. Guests under 12 must be accompanied by an adult who meets the above requirements.

Masks are required for all guests, regardless of vaccination status. Masks must be worn at all times while visiting the Theatre except when eating or drinking in designated areas. All masks must completely cover the nose and mouth and comply with the CDC guidelines for acceptable face coverings.

Entry will be denied for guests who do not provide the documentation as required above.